$100 flat rate fee to replace a broken AC DC power jack on your laptop.  Includes the new DC Jack, all labor and shipping back to you via UPS. 

Our guarantees:

1. We handle more DC jack replacements than anyone else in the world.
2. We guarantee the quality of our work by a lifetime warranty, if you break your DC jack ever again we will replace it at no extra charge. 
3. Rather than fixing your old DC jack, we almost always replace your DC jack.
4. There are no extra diagnostic fees or miscellaneous charges except $100 flat rate fee.
5. $100 flat rate fee includes brand new parts (DC JACK & DC Power plug if needed), all labor, lifetime warranty and free shipping back to you via UPS.
6. We guarantee that once we receive your laptop in the mail, it will be fixed and out of here by the end of the next business day or the repair is free.
7. If you bring your laptop over it will be fixed within 2 hours
8. There is absolutely no charge if your computer won't be working fine after the repair is done. 
9. Snapshot of our 3000+ reviews on Ebay could be found here ratings.JPG for latest reviews about our company you can google "applicasoft reviews" and it will bring you directly to ebay reviews about our company.
10. Snapshot of our 200+ reviews on Google could be found here googlereviews.JPG you would be able to leave a review for us if you submit a payment through google rather than paying by check. 
11. 400+ picture examples of our work could be found here:  http://powerjackrepair.org/examples.html
12. We are the largest distributor of dc jacks, we stock dc power jacks for 16,000+ different models of  laptop computers.  If you want to do the repair yourself you can purchase a power jack from us here:  http://powerjack.us
13. We are A+ rated by Better Business Bureau of Chicago, visit their web site for verification

Please mail your laptop to the following address, we always have a person here to work on your laptop, we only repair DC power jacks so there is no need to describe what the problem is, just include the check made out to Applicasoft, AC power adapter for the laptop, return address, phone number and an email if you want us to send you a UPS tracking number.  .

Applicasoft
710 Mill Circle #107
Wheeling, IL 60090  U.S.A.

If you live in the Chicago land area and would like to stop by at a location above that is just 25 minutes north of downtown of Chicago please make an appointment and bring your laptop over, your DC jack will be fixed within 2 hours.   We are open 6 days a week Monday-Friday 10-6 and Saturday 10-2. We accept phone calls seven days a week

With any questions feel free to call at any reasonable time seven days a week (847) 529-9441  or email: repair@repairpowerjack.com 

Frequently Asked Questions:

What makes and models do you usually repair? We repair every single laptop make and model.  

Any rules we should be aware of? The first one is if you don't include your AC adapter with the laptop you don't get any warranty or support from us. Second one is badly packaged laptops will be sent back to the owner without being worked on. Make sure to wrap your laptop in at least 3 inches of bubble wrap, and put it in the box with plenty of cushion or fluffy stuff. Please note: free boxes provided by United States Postal Service provide inadequate protection for your laptop.

How do we submit a payment? We prefer it if you would enclose a check made out to Applicasoft.  We don't wait for checks to clear before sending a laptop back to you since it is considered a federal offense to send a bad check across the state lines, so we are not worried about bad checks. If the return address is different from the one on the check please write a separate note saying where to send it back to.   If you don't have a check book then you can pay by credit card through google checkout (no extra charge) or paypal (add $5 transaction fees that paypal charges).  If you are going to pay by credit card, please pay first by google check out or paypal, print out a copy of the receipt, and mail your laptop with the copy of the receipt to us.   If you would like to submit a payment after the job is done, it is fine by us, but be aware the process of calling back and forth will delay the shipping back to you.  Walk-in clients please note we will only only accept cash as a payment 

You can also submit a payment by Credit Card through google checkout or paypal below, please print out the receipt and send it along with the laptop.

Google Checkout above and Paypal below both accept credit cards

 

How much is the shipping usually? We are centrally located near O'Hare International Airport in Chicago, IL It is usually $6.50-$13  to send a laptop to us by FedEx ground , or UPS ground.   If you ship your laptop to us we will ship the laptop back to you for free via UPS.  If you need a laptop ASAP you can prepay the overnight shipping back to you.  

How long does it take? Average DC power jack replacement job lasts about 2 hours.  All work is done within 24 hours since we have all dc jacks in stock. It is our guarantee that your laptop will be on it's way back to you within 24 hours. 

What time are you open? Mon-Fri 10 a.m. - 6:00 p.m. Saturday 10 a.m. - 2:00 p.m.

Do you repair or you replace the power jack? We only replace power jacks, it is a more time consuming process than repairing but in a long run we don't have to deal with lots of warranty work.

I live in Chicago land can I drop my laptop off? Yes you can drop your laptop off at the above address 6 days a week, for maps look into location page. Please call in advance to make sure somebody is going to be there to meet you.  Generally you would be able to pick it up in 2 hours.  If you live further than 25 minutes away from us, please just mail your laptop to us.  We have clients from Wisconsin, Indiana, Rockford, Joliet and south Chicago who don't mind driving long distances but if it will take more than 25 minutes to get to us just mail it in considering gas prices are so high. 

Our company and our clients receive many laptops with screens / monitors damaged during the shipment. Bad packaging is the ONLY reason why that happens. It does not matter if it breaks on the way to us or on the way back to you. We use your packaging and your packaging material to ship the laptop back.  No bubble wrap or not enough bubble wrap means a broken screen. Please do not put AC power adapter / power brick on top of the screen when shipping the laptop to us, put the power adapter to the side of the laptop. The point is please package your laptop VERY WELL.

Do you need the password to get into my system? No, we do not need any of your passwords.

Do I need to send an AC adapter? Yes, to test out your system we would prefer to have your AC DC power adapter, however if you are missing an AC DC adapter we still can work on it and test out your computer using our adapters.  In addition if your Power plug on your AC adapter is damaged or broken or shortens we can repair it at no extra charge. 

Are you liable for anything that will happen with my laptop? Our liability is limited to the amount of money you paid us that is $100. We don't mind refunding the money if you are unsatisfied with our service.

What if it is not a DC Jack that has a problem? Sometimes that happens too.  We are not going to charge you anything unless your laptop will be working fine when it leaves our place. 

A list of more frequently asked questions could be found here: DCJackRepairQuestions.html

A sample of pictures that shows what we do could be found here: dcjackpictures.html

Warranty. We provide a lifetime warranty on all DC jacks that we replace. If you will ever break your jack again, we will replace it at no charge. We will only replace it once. You are covered by warranty for as long as you are using a factory AC power adapter, if you use any universal power adapters the warranty is void. That is the reason we ask everyone to send a factory power adapter with your laptop so that we could fix the plug on it if it is faulty, there is no charge for it.